Private Mercedes-Benz chauffeur service across Portugal. Airport transfers, private tours and hourly hire in Lisbon, Porto, Algarve, Douro and Comporta. 24/7, multilingual drivers, electric fleet.

Airport Greet & Assist

A dedicated host meets you inside the terminal, takes care of luggage and walks you through the airport, from the aircraft door to your vehicle or your gate. Available for arrivals, departures and connections, with optional security and passport fast track.

What is included

The service is priced at €240 and includes:

  • A dedicated host waiting for you inside the terminal
  • Luggage handling and trolley support
  • Guidance through check-in, security, passport control and boarding
  • Live flight monitoring, with the meeting time adjusted for delays
  • Assistance in English and Portuguese, other languages on request

Optional fast track

Security fast track and passport fast track can be added during booking, where the airport makes them available, so the queues at the two slowest points of the airport are avoided.

Available at

Lisbon (LIS), Porto (OPO), Faro (FAO), Madeira (FNC) and the other mainland and island airports on request.

Cancellation policy

The service is charged in full when cancelled less than 48 hours before the scheduled time or in case of no-show. Changes before that window are free, subject to availability.

Add a chauffeur

The assistance service can be combined with a private transfer, so the same booking covers the terminal and the drive to your hotel or residence.

Booking

Bookings run online 24/7 with instant confirmation, or by WhatsApp at +351 934 750 105. Same-day requests are accepted subject to vehicle and chauffeur availability.

Frequently asked questions

How much does airport greet and assist cost?

The service costs €240 per booking. Security and passport fast track can be added during booking where the airport offers them.

Where does the host meet me?

Inside the terminal. On arrivals the host waits as close to the aircraft or immigration as the airport allows; on departures at the terminal entrance or check-in area agreed in the booking.

What happens if my flight is delayed?

Flights are monitored live and the meeting time is adjusted automatically, at no extra cost.

Can I cancel?

Cancellations made 48 hours or more before the scheduled time are free. Less than 48 hours before, or in case of no-show, the service is charged in full.

Contact

VIP On Wheels Lda, Rua Rio Zezere 39, 2865-550 Fernão Ferro, Portugal. WhatsApp +351 934 750 105.